COVID Cancellation Promise

If you are unable to travel to take your holiday because of a national lockdown, or because you are put into a Tier where you are unable to travel, or we are put into a Tier where we are unable to accept you, we will guarantee that you will get a full refund/reschedule - No quibble, no deductions.


The Covid refund promise covers lockdowns and Tier restrictions, but does NOT cover you (or members of your party) for being unable to travel because you (or a member of your party) fall ill with Covid, or are required to quarantine or self-isolate.  These events can be covered by you taking out travel insurance.


There are a number of policies that include cover for illness with Covid and self-isolation and you can look for suitable cover on comparison sites such as  (Other sites are available)